FAQ and Troubleshooting --- English version
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1. What is PowerDrive?
2. Is PowerDrive only for professional purpose?
3. Is the built-in DVD drive zone free?
4. How many PowerDrive can I stack?
5. Are all of the discs can be read in this DVD drive? Why do I hear "Ko Ko Ko" sound in the DVD drive?
6. How should I move my PowerDrive?
7. What brand is the DVD drive?
8. How should I insert a disc into PowerDrive?
9. Does PowerDrive detect which slot is empty?
10. Do you have managment software for Mac and Linux? Why can't I eject a disc with "My Computer"?
11. Can I connect my PowerDrive to Mac and Linux?
12. Can the PowerDrive management software be network?
13. Can I write my own software?
14. What is the voltage of PowerDrive? What are these adapters difference between PowerDrive and CD Library II DC-300?
15. Can I daisy chain my PowerDrive behind CD Library II DC-300?
16. How do I know if PowerDrive is installed well or not? What can I see in the device manager?
17. Does PowerDrive know what slot number it is in the DVD drive?
18. Is PowerDrive simply a external DVD drive? Can I set it as a boot drive?
19. What should I do if I need to unplug the USB cable of PowerDrive?
20. How to open upper case to do troubleshooting?
21. Can you introduce internal mechanism?
22. What is self-test in PowerDrive?
23. What does self-test do? How does PowerDrive work?
24. Why LED shows SOS (505) once I power it on?
25. Does yellow bulb light effect the machine?
26. Why does the carousel spin and never stop if I power it on?
27. Why a disc cannot be inserted into PowerDrive?
28. Why can't a disc be inserted all the way into the PowerDrive?
29. Why the disc cannot be pop up from the front door?
30. Why the disc cannot be inserted into DVD drive? Why does the sensor not work?
31. Why the disc cannot be ejected out of DVD drive? Why LED display shows "888"?
32. Can I still insert/retrieve a disc when another disc is in the DVD drive?
33. How can I eject the disc in the DVD drive directly to the front door?
34. Why does the LED display shows "888" when I try to insert/retrieve a disc? How come PowerDrive gives me slot 2 if I press "Reset" button?
35. There is a heat sink in the PowerDrive, what is the highest tempurature?
36. How can I wake up digital LED light when PowerDrive shuts it off?
37. What do the blue light on the top and green light at front panel mean? Why they light up with red color?
38. Why does digital LED display always change to another number after a disc is inserted into DVD drive?
39. Why I cannot burn a disc? Nero says "Failed"?