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FAQ-DC 101 / DC300

DC101

Q01. What is CD Library?
Q02. Why I need a CD Library?
Q03. Does CD Library have a reader inside?
Q04. I have 250 CDs, but the capacity of CD Library is 150 CDs. What should I do?
Q05. Does CD Library work with Computer?
Q06. Does CD Library works with computer only?
Q07. How many ways I can search a specific CD?
Q08. After I use the CD, I can't remember which slot should be. What can I do?
Q09. If I put my CD in wrong slot, will CD Library know?
Q10. I am a non-English user. Can I use other language to use the software?
Q11. I am a Macintosh user. Can I use CD Library in Mac system?
Q12. I have problem installing CD Library. What should I do?
Q13. I have error message when using CD Library. Who should I contact?
Q14. I have error message when I use the software in Window 2000 and XP?
Q15. CD Library software controls multiple machines, how can I do it?
Q16. Can the CD Library software be used as network software?

 

Q01.

What is CD Library?

A01.

CD Library is a CD storage system which holds 150 CDs. You can find a CD in seconds and you don't have to remember where your CDs are. When you are selecting a CD, the CD Library will spin to that specific number and the CD Library will pull out the CD. Then you can retrieve the CD and put CD into your CD-ROM drive or DVD drive. CD Library is a totally new concept to manage your CDs.


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Q02. Why I need a CD Library?
A02.

CD Library is a brand new idea to store CDs. The CD Library not only can store software CD, but also music CDs, game CDs and DVDs. You can put them all together without categorize. The software will help you to manage and search CDs; moreover, you can retrieve them in seconds. You don't have worry the CDs will be everywhere in your house.


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Q03. Does CD Library have a reader inside?
A03.

No, CD Library doesn't have a reader inside. CD Library is a CD storage system product and provides a small space to store 150 CDs. Saving CDs in CD Library can prevent dust and scratch. You just need a tiny space for CD Library for storing CDs.


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Q04. I have 250 CDs, but the capacity of CD Library is 150 CDs. What should I do?
A04.

For this demand, you need 2 CD Libraries to set up your storage system. Put the other 100 CDs into the 2nd CD Library. The first CD Library will be set as ID1, and the second CD Library will be set as ID2. All the database for these 250 CDs will show on our CD Library software. The CD Library can be stackable as well if you don't have enough space for locating the units. You only need tiny space to build your storage system.

(Note: Dacal Company will recommend users to stack the units for 5 pieces for maximum for each pile)


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Q05. Does CD Library work with Computer?
A05.

Yes, CD Library works with computers via USB port. One computer can control 127 CD Library for maximum. That means you can use CD Library to control 19050 CDs for total if all units are connected.


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Q06. Does CD Library works with computer only?
A06.

No, CD Library no only can work with computer, but also can operate it manually. Just dial the knob on the CD Library and users can see the number changes on the display. We also provide a book called Management Form. People can use this form to set up their storage system if they will use the CD Library manually.


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Q07. How many ways I can search a specific CD?
A07.

There are 5 ways you can search CD by using CD Library. You can search by title name, category, content, remark, and pictures. Just click the search tab and you can select the way you preferred to search your CDs.


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Q08. After I use the CD, I can't remember which slot should be. What can I do?
A08.

Just go to search tab, and search again for your CD. The CD Library will posit that slot and you can put it back. You won't miss the slot to put wrong place.


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Q09. If I put my CD in wrong slot, will CD Library know?
A09.

No, CD Library can't recognize each CD in the box, since CD Library doesn't have a reader in it.


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Q10. I am a non-English user. Can I use other language to use the software?
A10.

Yes, our CD Library software can switch to 8 languages. We have English, Traditional Chinese, Simplified Chinese, Japanese, Korean, Italian, German, French, Spanish, and Arabic. The default language is English, users can change to the language they are familiar.


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Q11. I am a Macintosh user. Can I use CD Library in Mac system?
A11.

No, the CD Library now only works with PC system ONLY.


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Q12. I have problem installing CD Library. What should I do?
A12.

Please check the CD enclosed with the package. We have a video to tell you how to install it. Put this CD into your CD-ROM drive and find a folder called MOVIE. There is only file in this folder called movie.mpg, just double click it. Then you can see this short video.


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Q13. I have error message when using CD Library. Who should I contact?
A13.

Dacal Technology Corp. develops strong service to help users to solve problem. If users have any question in operating CD Library, please write your problem or the error message to the e-mail address (support@dacal.com.tw), our engineer will reply you at our earliest time.


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Q14. I have error message when I use the software in Window 2000 and XP?
A14.

CD Library software only works with "Administrator Mode" in Windows 2000 and XP (First Edition).


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Q15. CD Library software controls multiple machines, how can I do it?
A15.

Each CD Library machine has a unique number inside the chip, software will be opened once the number has been found. There is a file called "dbid.txt", which can be found in C:\Program Files\CD Library You will see the first line represents for first CD Library machine, second line represents for second CD Library machine. In the software you need to build database as ID1 and ID2...... When you click ID1, Slot 1 to 150, you are controlling first CD Library machine; When you click ID2, slot 1 to slot 150, you are controlling second CD Library machine.


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Q16. Can the CD Library software be used as network software?
A16.

Sorry, the CD Library software only can be used in one PC, it is not a network software.


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